New-patient inquiries should not disappear between the ring and the calendar.
The Missed-Lead Audit gives your practice a calm, practical read on what happens after someone raises their hand—and where a small follow-up fix could recover a real appointment.
Missed-Lead Audit / dental
You get a grounded view of the handoffs worth improving first—not another dashboard to babysit.
What the report looks for
The small gaps that cost a big appointment.
Dental inquiries carry intent. The audit follows that intent through the moments your team already manages, then makes the quiet drop-offs easier to act on.
Report view / 03 signals
Response delay
How long does a new-patient inquiry wait?
We trace the time from the first call, form, or message to the first meaningful response, so the front desk can see where urgency fades.
Inquiry timestamp → first response
Missed contact
Which inquiries never reach a real conversation?
We surface inquiries with no clear contact outcome—missed calls, unanswered forms, and records that quietly stop moving.
New inquiry → contact outcome
Follow-up gaps
Where does a promising conversation lose its next step?
We identify contacted inquiries without a clear booking, callback, or owner, giving your team a focused recovery list.
Contact made → next step
A better first conversation